FAQ's

FAQ – Link N Lock

How can I track my order?
Once your order ships, you’ll receive a confirmation email with a tracking ID to follow your delivery in real time.

How long does shipping take?
Standard Shipping within the USA usually takes 3–7 business days. Express Shipping typically takes 1–3 business days.

Do you ship internationally?
Currently, we only ship within the USA.

Can I change or cancel my order?
Orders can only be modified or canceled shortly after placement. Contact us immediately.

What is your return and exchange policy?
Returns and exchanges are accepted within the timeframe if items are unused and in original condition.

What materials are used in Link N Lock jewelry?
Stainless steel, black plating, lab-grown stones, and natural treated stones.

Does stainless steel jewelry tarnish or fade?
No, it is highly resistant to tarnishing, rust, and fading.

Are the stones real?
We use lab-grown and natural treated stones. Check product details.

Is your jewelry waterproof?
Water-resistant, but avoid chlorine and saltwater.

How do I choose the right size?
Sizing details are available on each product page.

What chain length should I choose?
16–18” = close fit, 20–22” = standard, 24”+ = relaxed look.

How do I care for my jewelry?
Keep dry, avoid chemicals, and clean with a soft cloth.

Is Link N Lock jewelry suitable for gifting?
Yes, perfect for everyday and special occasions.

What is Link N Lock?
A modern men’s jewelry brand focused on durable and stylish pieces.

What makes Link N Lock different?
Clean design, strong materials, and affordable pricing.

How can I contact customer support?
You can contact us via email or contact form. Response time is usually within 24 hours.