FAQ

Q1: How can I place an order?

A: You can place an order directly through our website by selecting the products you want, adding them to your cart, and completing the checkout process.

Q2: What payment methods do you accept?

A: We accept major credit/debit cards. For secure processing, please do not email payment information. All transactions are processed in USD.

Q3: How long does shipping take?

A: Standard shipping takes 5–7 business days. Expedited shipping takes 2–3 business days. You will receive a tracking email once your order is shipped.

Q4: Can I ship to a P.O. Box or international address?

A: Currently, we only ship to valid street addresses within the United States. International shipping will be available soon.

Q5: What is your return or exchange policy?

A: If you are not satisfied with your purchase, you may return or exchange it within 7 days. Items must be unworn and unaltered. Shipping charges may apply for exchanges.

Q6: Who can I contact for support?

A: For any questions regarding orders, returns, or general inquiries, please contact us at info@linknlock.com

Q7: How can I track my order?

A: Once your order is shipped, you will receive a confirmation email with a tracking number to monitor your package.

Q8: Do I need to sign for delivery?

A: Yes, all orders require a customer signature upon delivery to ensure secure receipt.